We are 23 Consult Ltd. (“We”, “Us”, “Our”). This privacy policy will explain how our organisation uses the personal data we collect from you when you use our website.

Topics:

• What data do we collect?

• How do we collect your data?

• How will we use your data?

• How do we store your data?

• What are your data protection rights?

• What are cookies?

• How do we use cookies?

• What types of cookies do we use?

• How to manage your cookies

• Privacy policies of other websites

• Changes to our privacy policy

• How to contact us

• How to contact the appropriate authorities

What data do we collect?

We collect the following data:

• Personal identification information (Name, email address, phone number, written messages)

How do we collect your data?

You directly provide us with most of the data we collect. We collect data when you:

• Voluntarily provide information on our online messages or via email.

• Use or view our website via your browser's cookies.

How will we use your data?

We collect your data so that we can:

• Respond to any online messages or emails you send to us.

How do we store your data?

We securely store your data on our exchange email server.

We will keep your emails for one year. Once this period has expired, we will delete your data automatically.

What are your data protection rights?

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

• The right to access - You have the right to request us for copies of your personal data. We may charge you a small fee for this service.

• The right to rectification - You have the right to request that we correct any information you believe is inaccurate. You also have the right to request us to complete information you believe is incomplete.

• The right to erasure - You have the right to request that we erase your personal data, under certain conditions.

• The right to restrict processing - You have the right to request that we restrict the processing of your personal data, under certain conditions.

• The right to object to processing - You have the right to object to our processing of your personal data, under certain conditions.

• The right to data portability - You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact using our contact details shown under “How to contact us” below.

What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org.

How do we use cookies?

Our Company uses cookies to improve your experience on our website, including:

• Recording that you have visited our website before.

What types of cookies do we use?

There are several different types of cookies, however, our website uses:

• Functionality: We use these cookies so that we recognise that you have visited our website and remember if you have accepted or denied cookies before.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser.

Privacy policies of other websites

The 23consult.com website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

We keep our privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 20 August 2019. 

How to contact us

If you have any questions about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at support@23consult.com

Call us: 0333 772 2305

Or write to us at 23 Consult Ltd, Unit 110, 67-83 Queens Dock Business Centre, Norfolk Street, Liverpool L1 0BG

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that we have not addressed your concern satisfactorily, you may contact the Information Commissioner's Office.

Email: casework@ico.org.uk

Address: Customer Contact, Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF